After clearing your cache or cookies, you must give XpressLab.com requires access to your camera and microphone. If you are signing on for the first time or have recently cleared your cache/cookies, you must grant XpressLab access to your microphone using the Adobe Flash Player Settings window found in the Diagnostic Information section of the Audio Setup page.
- Access the Audio Settings page by clicking the Audio Setup button in the top right corner of your screen.
- Select the Allow and Remember options from within the Adobe Flash Player Settings window to give XpressLab access to your microphone.
- Click the box next to Remember checkbox in order to give XpressLab permission to access you camera and microphone automatically. Note: Clearing your cache or cookies will remove the "Remember" setting.
- Click the red Save button located above the Adobe Flash Player Settings window to confirm the microphone permissions.